Returns & refunds

Eligibility

Due to the nature of fragrance products, we accept returns only for items that arrive damaged, defective, or incorrect. Requests must be raised within 48 hours of delivery with photos.

How to request a return

Contact us via the support page with your order number and details. Our team will guide you through the process.

Refunds

• Approved refunds are processed to the original payment method within 5–7 business days.
• For Cash on Delivery orders, refunds are issued via bank transfer or UPI.

Non-returnable

Opened or used products (except damaged/defective items) and items without original packaging are not eligible for return.